Large W2 Technician Workforce
Closed Loop Logistics And Integrated Delivery
Best In Class Training
Actionable Data
Expert Systems
Quality
GNET ATC creates the best experience for your customers by ensuring top quality service through:
- Professional Appearance with uniformed and badged technicians with Upfitted Vehicles
- Full Compliance with Laws, Rules, Regulations as well as Manufacturer Specifications
- Quality Assurance through live-on site virtual audits
- Commitment to measurement through use industry leading metrics and key performance indicator’s (KPI)- down to the tech level
- GNET ATC is an ISO 9001:2015/TL 9000:2016 Registered Company
Safety
Strict COVID-19 gear, procedures and dedicated Task Force
Background, Drug and, Motor Vehicle Screening for
all technicians
100% safety training and testing in compliance with
industry standards
OSHA Safety Stand-Down Program
Year-Over-Year reductions in OSHA recordable
incident rates
Smith System Driving Certifications for all technicians
“Zero Harm” Workplace Maintained
Training
GNET ATC’ prioritize training at all stages of our technicians careers, from new hires to our most seasoned veterans by:
Learning Management System
Training conducted through virtual training platform, instructor in classroom, hands-on practice and peer led instruction
Insuring competency for new hire technicians with ride along training and testing
Dedicated training team that creates custom training plans for our Customers most advanced products
Service
GNET ATC exceeds its competition by offering more than the standard maintenance and installation service solutions through:
- ‘Last 50’ – unified delivery of product
- Simple Scheduling for your customer
- Live Technician Tracking for your customer the day of appointment
- Strict In-Home Operating Procedures
- Onsite Education for your Customer
- Post Job Rating and Surveying
- Customer Support using our Call Center